Protect viewing capacity without overloading your team.
Extend viewing availability during busy periods, evenings, weekends, holidays and staff absence while maintaining a consistent, professional buyer experience.
Discuss agency supportProfessional hosted viewing cover
Never miss
a viewing.
Professional property viewing support for estate agents and independent developers. We learn the property, host the viewing and return structured feedback.
Flexible coverOccasional, regular or development support
£10m public liability coverCertificate available to business clients
Tamworth basedSupporting surrounding areas subject to availability
Prepared hosted viewings
We don’t simply show your property. We understand it.
A professional viewing should be more than somebody opening the door.
Before every appointment, we review your property brief, key features, location and approved information. Buyers receive a confident, informed viewing and your team receives useful feedback afterwards.
Who we support
Built for busy property teams.
Use ViewTrusts when your own team cannot attend, when demand exceeds capacity or when permanent on-site staffing does not make commercial sense.
A professional viewing host without permanent staffing overhead.
Give buyers an informed, polished viewing experience across new-build developments and appointment blocks without employing permanent on-site staff.
Discuss development supportWhat we do
Professional support. When it matters.
Use ViewTrusts for occasional cover, regular agency support or consecutive appointments at a development.
Prepared hosted viewings
Pre-arranged appointments hosted after reviewing the property details, key features and information approved by the instructing business.
Out-of-hours cover
Evening, weekend, holiday and staff-absence support, subject to location and availability.
New-build viewing cover
Hosted viewings for independent developers and smaller residential schemes where buyers and appointment times have already been approved.
Extended viewing blocks
Reliable viewing cover for consecutive pre-booked appointments and registered attendees.
Clear scope: You arrange and approve the appointment. We prepare, host the viewing and return structured feedback.
The ViewTrusts standard
Your property. Your buyer. Your reputation.
We treat every appointment as an extension of your business. Our role is to arrive prepared, present the approved property information professionally and return useful feedback.
Named representative
You know who is attending and receive confirmation before the appointment.
Agreed key handling
Collection, access, alarms and return arrangements are confirmed in advance.
Structured feedback
Buyer comments, questions and relevant follow-up points are returned directly to your nominated contact.
Insured service
ViewTrusts carries public liability insurance up to £10 million. Evidence of cover is available on request.
Example feedback format
VIEWING COMPLETE
Property
Address supplied to instructing client
Buyer response
Key comments, level of interest and any concerns raised.
Questions requiring follow-up
Items requiring legal, technical or transactional input from your team.
Recommended next step
Clear prompt for the appropriate follow-up conversation.
Useful feedback, not vague impressions
Know what happened after every viewing.
Your team receives structured appointment notes so it can decide and manage the appropriate follow-up.
- Attendance and appointment outcome
- Buyer interest, concerns and key comments
- Questions requiring your team’s response
- Relevant observations agreed within the brief
How it works
Simple to arrange. Properly managed.
We confirm suitability, availability and the full cost before asking for payment. The appointment is secured only once payment has been received.
Send the brief
Provide the named buyer, property postcode, arranged date and time, access details and approved information.
We confirm cover
We check availability, travel, scope and any additional requirements.
Pay to secure
We issue a payment request. Cleared payment confirms the appointment.
Receive feedback
We host the viewing and return the agreed notes. Your team controls every follow-up and transaction.
Clear, flexible pricing
Extra capacity. No permanent commitment.
Choose occasional cover, a prepaid agency block or an extended block of consecutive pre-booked viewings.
On demand
£59
per standard 30-minute appointment
- Hosted viewing
- Up to two viewing parties
- Property briefing
- Structured feedback
Best for regular cover
£540
10 prepaid standard appointment credits
- £54 per appointment
- Credits valid for 90 days
- Property briefing
- No ongoing subscription
Extended viewing cover
From £99
for an agreed 60-minute appointment block
- Consecutive pre-booked viewings
- Registered attendees
- New-build viewing cover
- Bespoke ongoing support
Travel within 15 driving miles of our Tamworth office is included. Beyond this area, additional return mileage is charged at 55p per mile. Key collection and return from the same office starts at £20. Tolls and extended appointment time are additional. Every cost is confirmed before payment. Full payment is required before an appointment is confirmed. See our business terms and conditions.
Leonora ValdezcoFounder, ViewTrusts
The person behind ViewTrusts
Created by Leonora Valdezco.
ViewTrusts was created after seeing a simple but costly problem: buyers often want to view when busy agents and developers cannot be there.
With a background in property and client-facing service, Leonora built ViewTrusts to provide informed, professional viewing support without reducing the appointment to somebody simply unlocking a door.
Our role is clear. We learn the approved property information, give buyers a polished viewing experience and return useful feedback to your team.
Common questions
Before you trust us with a viewing.
Where does the ViewTrusts service begin and end?
You arrange and approve the appointment. We prepare, host the viewing and return structured feedback. Buyer checks, property particulars, offers and the transaction remain with your business or appointed estate agent.
What information will you give buyers?
We use the property brief and client-approved information supplied before the appointment. Legal, technical, financial and transactional questions are recorded for your team to answer.
How are keys and access managed?
Key collection, access codes, alarms and return arrangements must be agreed before the appointment. We do not retain keys unless this has been specifically arranged.
How are viewing representatives selected?
Before assignment, representatives must have their identity verified, relevant work history or references assessed, and agree to ViewTrusts standards covering confidentiality, professional conduct, key handling and approved property information.
Does ViewTrusts carry insurance?
Yes. ViewTrusts carries public liability insurance up to £10 million. Evidence of current cover is available to instructing business clients on request.
When is the booking confirmed?
After we confirm availability and the full price, we issue a payment request. The appointment is confirmed only when cleared payment has been received.
What happens after the viewing?
We return the agreed feedback to your nominated contact, including the buyer’s response, relevant questions and any follow-up points raised during the appointment.
Which areas do you cover?
ViewTrusts is based in Tamworth. Travel within 15 driving miles of our office is included. Support beyond this area may be available with additional mileage, subject to appointment requirements and availability.
Start here
Check viewing availability.
Send the appointment details below. We will confirm whether suitable cover is available, the total cost and the next step.
hello@viewtrusts.com 07426 737535Office: Tamworth Enterprise Centre, Corporation Street, Tamworth B79 7DN.
Appointments are subject to location, scope and availability.